Terms and Conditions
1. Introduction
These terms apply to your use of this website and to orders you place with us. By using the website, you agree to them. If you don’t agree, please don’t use the website.
2. Who we are
The terms “Ramsey E-Liquids”, “we”, “our” or “us” refer to RSB Traders Ltd t/a Ramsey E-Liquids, registered in England & Wales (company no. 09671933, VAT GB252254132). Our registered office and trading address is 91 Redfern Road, Tyseley, Birmingham, B11 2BH, England. Phone 0121 706 6841, email sales@vaporshopdirect.com.
“You” means a visitor to our website or a customer.
3. Age restriction
You must be 18 or over to buy from us. We may verify your age using third-party checks, and we will cancel any order placed by someone under 18.
4. Website updates
The content of this website is for general information and may change without notice.
5. Cookies
This website uses cookies. If you don’t allow cookies, some parts of the website may not work as intended. See our Privacy Policy for details.
6. Information on this website
We take care to keep product information, prices and descriptions accurate and up to date, but mistakes can happen. If we find an error in the price or description of something you’ve ordered, we’ll contact you and you can cancel the order for a full refund.
7. Your statutory rights
The goods we sell must be of satisfactory quality, fit for purpose and as described, as required by the Consumer Rights Act 2015. Nothing in these terms affects your statutory rights, including your right to cancel under the Consumer Contracts Regulations 2013 and your rights for faulty goods. See our Returns & Refund Policy.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited or excluded by law.
8. Use of material
This website contains material that we own or license, including the design, layout, look, appearance and graphics. You may not reproduce it except as permitted by copyright law. Trademarks shown on this website that we don’t own belong to their respective owners.
9. Unauthorised use
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
10. Links to other websites
This website may include links to other websites for your convenience. They don’t mean that we endorse those websites, and we’re not responsible for their content.
11. Law and disputes
These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
12. Questions
For questions about these terms, contact us at sales@vaporshopdirect.com, call 0121 706 6841, or write to Ramsey E-Liquids, 91 Redfern Road, Tyseley, Birmingham, B11 2BH.
